Laboratory Operations Manager

Job Type: Permanent Salary: $97,100–$148,700/year Work Environment: High-volume, high-complexity laboratory

✅About the Role Our client is seeking a Senior Manager, Laboratory Operations to lead daily technical and operational activities within the laboratory. Reporting to the Director of Laboratory Operations, this role will oversee laboratory performance, regulatory compliance, quality assurance, resource planning, and team development. The successful candidate will work closely with laboratory supervisors and senior leadership to improve workflows, maintain testing standards, develop future leaders, and achieve operational and financial targets.

✅Key Responsibilities

• Oversee assigned laboratory operations to meet performance, quality, and financial targets. - Monitor key performance indicators and operational data to guide staffing, resource allocation, and workflow decisions.

• Standardize laboratory processes, policies, and procedures in line with applicable regulations. - Collaborate with leadership on long-term service line planning, growth, and operational improvements.

• Lead and support laboratory supervisors and frontline teams.

• Mentor emerging leaders and support professional development and succession planning. - Improve communication across shifts and departments.

• Ensure laboratory testing is accurate, properly documented, and compliant with regulatory requirements.

• Oversee quality control and quality assurance programs.

• Maintain compliance with CAP, CLIA, and applicable federal and state requirements.

• Build strong relationships with internal and external customers.

• Resolve operational challenges and customer concerns promptly and professionally.

• Support strategic projects and continuous improvement initiatives.

✅Requirements

• Bachelor's degree in Medical Technology or a related science field.

• Master's degree in Business Administration or a relevant science field preferred.

• Minimum 5 years of laboratory leadership experience in a high-volume, high-complexity testing environment.

• Proven experience leading teams, improving processes, and managing operational performance. - Strong knowledge of laboratory regulatory standards, including CAP, CLIA, and applicable federal and state regulations.

• Medical Technologist registration through ASCP, NCA, AAB, or an equivalent organization required.

• Florida Supervisor license required.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

• Strong communication, interpersonal, leadership, and collaboration skills.

✅Benefits

• Community-focused workplace culture.

• Clinical outcomes consistently ranked above the national average.

• Education and training opportunities across multiple career paths.

• Performance-based rewards.

• Comprehensive benefits supporting health, financial well-being, and future security.

• Opportunity to contribute to patient care for individuals living with chronic kidney failure.