Northwell Health
Laboratory Technical Assistant /Phlebotomy 1 - FT - Day - Norwalk
Skills
5 months ago
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Important information
Contract type:
Other
Location:
Norwalk, CT, USA
Work mode:
Onsite
Published on:
13 August 2026
What they need
Description Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
Summary Performs phlebotomy (venipunctures), assists technical staff in preparing specimens and equipment for patient testing. Maintains proper inventory of reagents and control materials. Performs clerical functions associated with accessioning, result reporting, referred testing and customer service.
Responsibilities
- Identifies patient, communicates process to patient and collects specimens from patients for subsequent lab
analysis in accordance with approved techniques and observes Universal Precautions. Delivers samples to the
appropriate lab. Logs samples in the Lab LIS.
- Ensures specimen integrity while performing specimen accessioning and processing using established handling,
labeling and processing procedures. Where applicable, maintains daily operation of the front end automation
system (MPA); i.e. loading caps aliquot tubes and other system function checks as determined. Loads
samples received on the MPA.
- Prepares specimens for dispatch to reference laboratory or interlaboratory, monitors send-out pending test
list/specimen manifest and enters send-out results into the laboratory information system. Processes, stains
and cover slips slide where applicable.
- Prepares control material, performs preventive maintenance (i.e. thermometer calibration etc.), completes
maintenance logs and performs instrument quality control, oversees refrigerator and freezer temperature
recording, etc.
- Performs phlebotomy according to established policy and procedure using a PDA whenever applicable.
- Maintains reagent inventory, labels and stores reagents appropriately, dating when received, opened and
when expires and stores appropriately.
- Files specimens, slides and reports for easy retrieval and discards specimen at proper intervals.
- Answers phones and insures customer satisfaction. Adds on test requests following establish laboratory
protocol for Add-On Requests.
- Restocks supplies in work area as needed.
- Communicates well with other staff members to ensure excellent customer service and appropriate follow-up.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
Other Information Requires a minimum formal education of High School Diploma and minimum of one year job-related experience.
Required Skills: Strong phlebotomy skills. Organizational and customer service skills. Data entry.
Criteria Desired: Phlebotomy Certification preferred, not required.
Working Conditions Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 355
Department: Core Lab
Exempt: No
Salary Range: $18.13 - $34.50 Hourly
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