Lancome -- Account Coordinator

• Lancôme is known for luxurious service, innovative products, and for the people behind them. The Lancôme Account Coordinator will represent and drive the brand business within a Retail Environment.

Key Responsibilities: Oversee the Lancôme presence and business in retail partners within designated market area.

Analyze business and provide feedback and guidance to individual retail teams.

Assist with the recruiting and hiring of beauty advisors, freelance makeup artists and business managers at key retail stores.

Manage in-store events calendar across multiple doors.

Work closely with business managers to ensure successful business tactics are implemented.

Engage with clients and other brand partners and recommend our products through demonstrations and applications.

Conduct training for area retail teams during key sales event periods.

Mentor and coach retail business staff on product knowledge, performance, KPIs, and service behaviors.

Assist with cleaning, re-stocking and moving boxes during store visits.

Qualifications: Must have a car and valid driver’s license, as this position requires traveling to various stores.

3+ years of Client or Retail Service Industry.

Must have Management Experience.

Proven record of coaching and developing people.

Expertise in cosmetics/makeup artistry a must

Possess excellent client service, relationship-building and communication skills.

Ability to build and maintain relationships with retail and brand staff.

Motivated by challenge and thrive working in high-energy, fast-paced environment.

Computer proficiency in Microsoft Word, Excel and Powerpoint.

Have passion for beauty—cosmetics, skin care and fragrance.

You possess strong written and verbal communication skills

You are comfortable performing skin care services on customers’ faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do so

You have a flexible work schedule which includes nights, weekends, and holidays

Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

About Lancôme: Women come to Lancôme to look more beautiful and they leave feeling happier. As a division of the world’s leading beauty company, L’Oréal Luxe products are available at department stores, cosmetics stores, travel retail, but also own-brand boutiques and dedicated e-commerce websites.

Hourly rates for this position range from $35-$45 hourly depending on location and experience. Offers for employment and final pay rate is determined by the retailer, which is the employer for this role.