Land Receptionist

Key Responsibilities:

1. Guest Check-In & Reservation Verification

• Greet every arriving guest at the land reception.

• Verify guest reservations against the confirmed event reservation list.

• Issue wristbands, event materials, and any pre-arranged welcome gifts or information packages to guests at check-in.

2. Guest Information & Experience

• Provide every guest with clear, accurate, and enthusiastic information about the event.

• Handle any guest concern or complaint at the reception desk with composure and care.

3. Embarkation Support

• Guide guests from the check-in desk toward the embarkation point.

• Support the Arrival Manager with the management of guest flow during peak embarkation periods.

Required Qualifications & Experience:

• Experience in luxury hotel reception, premium beach club, or premium events check-in.
• Minimum 1-2 years front of house, hotel reception, or guest-facing hospitality experience.
• Excellent spoken English and Thai — clear, warm, and professionally confident.
• Genuine hospitality instinct and a personal pride in the guest experience.
• Familiarity with reservation management systems.

Work Location:

Jomtien Beach, Pattaya, Chonburi