Landscaping Billing and Scheduling Coordinator

Full-time · Federalsburg, MD

We are seeking an energetic and highly organized Billing and Scheduling Coordinator to join our dynamic team! In this pivotal role, you will be the heartbeat of our daily operations, ensuring that job routes and service schedules run smoothly and efficiently. Your proactive approach and exceptional organizational skills will help streamline workflows, enhance customer satisfaction, and support our team's productivity. This position offers a fantastic opportunity to develop your administrative expertise in a fast-paced, supportive environment that values initiative and professionalism.

Responsibilities:

• Manage and coordinate routes for jobs on a daily basis
• Maintain accurate and up-to-date calendars using Google Workspace and Microsoft Office applications
• Answer multi-line phone systems with professionalism, providing excellent customer support and redirecting calls as needed
• Handle front desk duties including greeting visitors, managing check-ins, and providing courteous assistance
• Perform data entry with precision, including client records, scheduling logs, and databases such as QuickBooks and Aspire
• Organize digital and physical files for quick retrieval and compliance with record-keeping standards
• Proofread correspondence, appointment confirmations, and other documents
• Support office management activities such as supply inventory checks and general clerical duties
• Process daily, weekly, and monthly invoicing
• Prioritize tasks effectively to meet deadlines in a busy environment
• Collaborate with team members to improve scheduling processes and office efficiency
• Maintain client and subcontractor contracts and insurance requirements
• Keep all permits up to date

Requirements:

• Proven experience in billing, scheduling, and office administrative roles with strong clerical skills
• Excellent computer literacy, including Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry systems like QuickBooks or Aspire
• Strong organizational skills with keen attention to detail; ability to multitask in a fast-paced setting
• Exceptional customer service skills and professional phone etiquette across multi-line phone systems
• Bilingual abilities a plus
• Experience with calendar management and scheduling software
• Knowledge of office equipment such as multi-line phones, printers, and scanners
• Ability to handle confidential information discreetly

Compensation & Benefits:

• $50,000 – $70,000 annually, based on experience
• 401(k) with employer match
• Paid Time Off & paid holidays

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Professional development assistance

Work Location: In person