Language Centre Supervisor (Chinese Speaker)

Job duties & responsibilities:

• Provide high-quality customer service to parents such as attending to course inquires and updating on student learning progression
• Prompt respond to parents’ concerns including fee payment and replacement class
• Supervising teacher and maintain high teaching quality
• Build rapport relationship with parents, students and internal staff
• Managing centre daily ad hoc responsibilities
• Handling administrative duty such as data housekeeping and attending to WhatsApp / Facebook messages
• Attend management meeting and submit weekly report to the management
• Responsible in marketing planning and promote the centre via social media for business development
• Focus on teamwork, staff training and team leading
• Overseeing the upkeep of the building (safety, cleanliness and facilities in good condition)

Job requirements:

• Proficiency in Malay/English/Mandarin (key).
• Applicant must be good understanding and communication skills especially in Mandarin.
• Good planning and execution skills
• Have at least 1 year teaching experience or full-time management role in education centre

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefit:

• Salary + Bonus + Incentive

• EPF & SOCSO & SIP

• Good working environment with friendly co-workers, restrict office politic

• Teaching certificate will be provided.

• Annual dinner and team building camp.

• Career promotion route that is specifically designed for you.