Laptop Service Engineer

Job Summary

Sysmantech Group is looking for an experienced Laptop Service Engineer – Chip Level to join our technical service team.

The ideal candidate should have strong practical knowledge in laptop hardware troubleshooting, motherboard diagnosis and chip-level repair.

The selected candidate will be responsible for diagnosing and repairing laptop hardware issues from component level to complete motherboard level, while maintaining high service quality and customer satisfaction.

Key Responsibilities

• Diagnose and repair laptop hardware and motherboard-related issues.
• Perform chip-level troubleshooting and repair of laptop motherboards.
• Identify faulty components using circuit diagrams, schematics and boardview where required.
• Troubleshoot power-related, charging, display, USB, audio and other motherboard issues.
• Perform component-level testing and replacement.
• Work with components such as ICs, MOSFETs, capacitors, resistors, coils, diodes and other SMD components.
• Troubleshoot short circuits and power rail issues.
• Perform BIOS-related troubleshooting and programming where required.
• Handle charging IC, power IC, EC/KBC and other motherboard-level faults.
• Perform soldering, desoldering and SMD component replacement.
• Diagnose issues using a multimeter, DC power supply and other electronic testing equipment.
• Handle laptop display, keyboard, battery, RAM, SSD, HDD, cooling system and other hardware replacements.
• Install and configure Windows, drivers and required software.
• Conduct complete testing and quality checks after repair.
• Maintain accurate job cards and technical service reports.
• Coordinate with the Service Advisor / Front Office regarding repair status.
• Ensure customer devices are handled safely and professionally.
• Complete repairs within the committed service timeline.

Required Technical Skills

Chip-level knowledge is mandatory.

Candidates should have practical knowledge of:

• Laptop motherboard troubleshooting
• Chip-level repair
• Circuit-level diagnosis
• SMD component identification
• Soldering and desoldering
• Short-circuit diagnosis
• Power section troubleshooting
• Charging section troubleshooting
• BIOS programming / troubleshooting
• EC / KBC troubleshooting
• MOSFET and IC testing
• DC power supply usage
• Multimeter usage
• Circuit diagrams and schematics
• Boardview software
• Laptop motherboard repair

Additional Hardware Skills

• Laptop display replacement
• Keyboard replacement
• Battery replacement
• RAM and SSD installation
• HDD / SSD troubleshooting
• Cooling system and fan replacement
• Hinge and body repair
• Windows installation and software troubleshooting
• Driver and BIOS updates

Candidate Requirements

• 2–5 years of practical experience in laptop servicing preferred.
• Strong practical knowledge of chip-level laptop motherboard repair.
• Ability to independently diagnose motherboard-level faults.
• Good knowledge of laptop hardware and electronics.
• Ability to use electronic testing and repair tools.
• Good troubleshooting and problem-solving skills.
• Attention to detail and commitment to repair quality.
• Ability to work independently and as part of a technical team.
• Good communication and professional behaviour.

Qualification

ITI / Diploma / B.Tech / BCA / Computer Hardware & Networking / Electronics or relevant technical qualification preferred.

Candidates with strong practical experience in chip-level laptop repair will be given preference even without a formal technical qualification.

Salary & Incentives

₹20,000 – ₹40,000 per month

Salary will depend on technical expertise and experience.

Performance-based incentives available.

Preferred Experience

Candidates who have worked in:

• Laptop service centres
• Computer hardware service centres
• Multibrand laptop service centres
• Authorized service centres
• Motherboard repair centres
• Chip-level repair centres

will be preferred.

What We Are Looking For

We are specifically looking for a technician who can diagnose the actual motherboard fault rather than simply replace complete boards.

The candidate should be confident in handling component-level and chip-level laptop repairs and should be capable of taking ownership of difficult technical cases.

How to Apply

Interested candidates can apply with their updated CV.

Please mention:

• Years of laptop service experience
• Chip-level repair experience
• Types of motherboard faults handled
• Brands handled
• Diagnostic tools you are familiar with
• Previous service-centre experience

Work Location: Kochi, Kerala

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person