Laser Field Technician - On the Road

The Laser Field Technician will report to the Senior Technical Manager, Plasma-Robot. The role involves installing CNC plasma machines across Canada and/or the United States, training operators, responding to service calls, providing on-site technical support, and performing related service and maintenance tasks.

Responsibilities

• Perform the installation process of new machines, including commissioning and customer training, throughout North America.
• Carry out preventive maintenance on equipment.
• Diagnose and repair equipment at customer sites.
• Adjust and operate machines according to production requirements.
• Complete and submit service reports.
• Assist internal plant teams and technical support when required.
• Perform any other related tasks as needed.

Requirements

• DEC (Diploma of College Studies) in Electrical Engineering Technology, Industrial Electronics, Mechanical Engineering, or a DEP (Diploma of Vocational Studies) in Electromechanics or Industrial Mechanics.
• Experience with plasma cutting processes (an asset).
• Experience with CNC systems (an asset).
• Good computer skills (diagnostics, industrial software, system configuration).
• Valid driver's license.
• Availability to travel on a regular basis.
• Excellent communication skills in English, spoken and written. English proficiency is required due to interactions with stakeholders across Canada and the United States.

THIS ROLE IS FOR ME IF I AM...

• passionate about mastering advanced fiber laser cutting systems and the technology behind them. I take pride in solving complex problems and traveling wherever the job takes me to ensure every machine performs with the speed, accuracy, and reliability customers expect.