Laundry Attendant

SUMMARY: The Laundry Attendant is responsible for constant supply of clean linens for the hotel.

DUTIES AND RESPONSIBILITIES:

• The laundry attendant will always provide the highest quality of service to the guest and anticipate and exceed guest expectations
• Maintain and operate all laundry equipment in accordance with established procedures, like the laundry room checklist
• Properly load and unload washers and dryers being careful not to overload either machine
• Fold linen in accordance with established procedures and use a folding machine and feed ironer if needed
• Stock, clean and maintain laundry carts, storage areas and laundry racks
• Perform other duties as assigned by management

QUALIFICATIONS:

• Able to work in a team environment and take direction
• Able to work calmly and effectively under pressure
• Able to stand and exert fast-paced mobility for entire shift

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred

COMPETENCIES:

• **Quality-**Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• **Quantity-**Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• **Safety and Security-**Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• **Attendance/Punctuality-**Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• **Dependability-**Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand and walk
• Continually required to utilize hand and finger dexterity
• Frequently required to reach, bend, stoop, kneel, squat, and twist
• Frequently utilize visual acuity to operate equipment
• Must be able to constantly push/pull laundry carts (empty and full) with potential weight over 50 lbs. (may vary by property)
• Must be able to occasionally pull linens from washer to dryer with potential weight between 25-150 lbs. (may vary by property)
• Frequent exposure to wet and/or humid conditions
• Occasionally work around fumes, airborne particles, or cleaning chemicals
• Occasional exposure to bloodborne and airborne pathogens or infectious materials
• Occasional exposure to loud noise

SALARY:

HOURS:

BENEFITS:

• Medical, Dental, and Vision Insurance
• Voluntary Short-Term and Long-Term Disability
• Company paid Basic Life and AD&D Insurance
• 401(k) with Company match
• Paid Time Off and State required sick pay
• 8 Paid Holidays
• Hotel discounts by brand