Laundry Technician

Job Title: Laundry Technician
Location: Benicia, CA
Pay Grade: Hourly, non-exempt

About Us
Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

Position Summary
The Laundry Technician plays a crucial role in ensuring cleaner, healthier environments for our customers by delivering high-quality cleaning and textile care services. The role involves performing a range of essential duties and responsibilities aimed at maintaining customer satisfaction and upholding the company's commitment to excellence. These responsibilities include utilizing specialized equipment, following established cleaning protocols, and adhering to safety and quality standards. By performing these tasks with precision and professionalism, this position directly contributes to the comfort and well-being of our customers, as well as the overall success of the organization.

Responsibilities
Perform cleaning tasks using ServiceMaster approved products, tools, and procedures.
Handle laundry duties such as sorting, washing, drying, pressing, and folding clothes and other textile items.
Collect textiles from customers for cleaning and return them as needed.
Treat stains on items by applying appropriate cleaning techniques.
Accurately inventory textiles using the Assured program.
Learn to operate the Esporta wash system and achieve certification as an operator.
Maintain a positive and professional attitude, ensure a clean and organized workplace, and actively contribute to team efforts by being punctual, dependable, and in uniform.
Demonstrate respect and understanding for coworkers, customers, and company equipment.
Perform regular maintenance on laundry equipment, including weekly, monthly, and annual upkeep of the Esporta wash system.
Other duties as assigned or apparent.
Skills/Qualifications
Required
Must be physically able to perform pack out/cleaning tasks and lift heavy objects as required.
Exceptional attention to detail, particularly in cleaning and order processing.
Ability to follow detailed instructions and maintain quality control standards.
Ability to work efficiently both independently and as part of a team.
Must possess a valid driver’s license and maintain a satisfactory driving record.
Strong verbal and written communication skills.

Preferred
Previous experience in a related field is preferred, including textile care, laundry operations, dry cleaning, restoration, garment care, hospitality, healthcare linen services, or inventory management.
Excellent problem-solving abilities paired with a customer-focused approach.
Strong Problem-solving/Decision-making capabilities
Fluent in industry standards and protocols
Bilingual in English and Spanish is a plus
Leadership qualities
Organizational skills
Analytical thinking
Work Environment
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.

Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

Why ServiceMaster Restoration Services?
We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:
401(k) Plan: Save for your future with our competitive retirement plan, featuring company matching contributions.
Health Insurance: Access quality medical coverage to keep you and your family healthy.
Health Savings Account (HSA): Enjoy tax-advantaged savings for medical expenses, paired with our high-deductible health plan.
Dental Insurance: Enjoy preventive and restorative dental care with our dental plan.
Vision Insurance: Benefit from coverage for routine eye exams and eyewear to maintain your vision health.
Short-Term and Long-Term Disability Insurance: Protect your income with coverage options for unforeseen circumstances.
Hospital Insurance: Receive benefits for hospital stays and associated costs, providing peace of mind during medical events.
Life Insurance: Benefit from a company-sponsored life insurance plan, with additional coverage options available to secure your family’s future.

Additionally, we prioritize work-life balance with generous Paid Time Off (PTO), including vacation days and sick leave, ensuring you have the time to recharge and care for your personal needs.

Why wait? Apply today to take advantage of these valuable benefits that enhance your career and personal life!

ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americas with Disabilities Act of 1990.

Disclaimer
The above information is only an illustration of the general nature and level of work performed by the associate within this classification. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between ServiceMaster Restoration Services and the associate and is subject to change by ServiceMaster Restoration Services as the needs of ServiceMaster Restoration Services and requirements of the job change.

We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ServiceMaster is proud to be an Equal Opportunity Employer.