Laundry Valet

Company Description

As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!

Job Description

Primary Responsibilities

Operation

• Process laundry by either washing, dry cleaning or pressing according to department standards and procedures
• Use laundry equipment as per instructed and maintain them in a proper state of cleanliness
• Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning
• Weigh all laundry prior to loading into machines
• Ensure usage of solvent, laundry and spotting chemicals are as per as protocol
• Pay particular attention to any items that require pre-wash soaking
• Mark all items for laundering, pay attention to room numbers and sequences
• Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
• Ensure working area is kept clean and organized
• Present guest and staff laundry as per instructed
• Carry out valet services as needed including delivery of linen

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Qualifications

• Primary school education
• Good oral proficiency in English language
• No experience is required, training will be provided