Company Overview

Ludico is a new restaurant concept from Tribeca Hospitality Group. Chef-driven European cuisine inspired by the vibrant flavors of Spain, Italy, and France. The restaurant offers an elevated yet approachable dining experience.

Position Summary

The Food Runner helps deliver exceptional guest experiences, supports the flow of service, and contributes to a positive, team-focused dining room environment.

The ideal candidate has a strong understanding of upscale service and thrives in a fast-paced, high-volume environment.

Scope

This position reports to front-of-house and kitchen leadership and has no supervisory responsibility.

The Food Runner is responsible for accurate delivery and presentation of dishes between the kitchen and dining room; quality or timing issues are escalated to the kitchen or a manager immediately.

Essential Duties and Responsibilities

Responsibilities

• Deliver food from the kitchen to tables accurately, efficiently, and with proper presentation.
• Ensure food items are complete, properly prepared, and presented according to standards before serving.
• Communicate effectively between the kitchen and front-of-house team.
• Support servers by refilling water, clearing plates, and attending to guest needs as directed.
• Understand and articulate menu items, specials, ingredients, and preparations.
• Maintain knowledge of table numbers, station layout, and service flow.
• Assist in maintaining the cleanliness and organization of the dining room and service areas.
• Complete side work duties as assigned.
• Follow all company service standards, Department of Health regulations, and workplace safety guidelines.
• Perform additional duties as assigned by management.

Qualifications

• Previous experience as a Food Runner in a fine dining or upscale restaurant setting preferred.
• Excellent memory, attention to detail, and sense of urgency.
• Strong communication skills and ability to work well with both front-of-house and back-of-house teams.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Professional appearance and impeccable personal hygiene.
• Basic knowledge of food service etiquette and upscale hospitality standards.
• Positive attitude, strong work ethic, and team-focused mindset.

Physical Requirements

• Physical stamina to stand for extended periods and carry heavy trays.
• Ability to go up and down stairs throughout the shift.
• Capable of lifting and carrying up to 50 pounds.

Work Environment

Work is performed in a fast-paced dining room and kitchen pass area, requiring continual movement between the kitchen and guest tables. Requires flexible availability including nights, weekends, and holidays.

Compensation & Benefits

• Competitive compensation and comprehensive benefits package.
• Opportunity to work within a fine dining, hospitality-focused environment.
• Opportunities for professional growth and advancement.

Equal Opportunity Statement

Ludico is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We celebrate diversity and welcome applicants from all backgrounds who share our passion for hospitality, teamwork, and operational excellence.