Company Overview

Ludico is a new restaurant concept from Tribeca Hospitality Group. Chef-driven European cuisine inspired by the vibrant flavors of Spain, Italy, and France. The restaurant offers an elevated yet approachable dining experience.

Position Summary

The Server is responsible for delivering knowledgeable, attentive hospitality and executing food and beverage service to the restaurant's standards.

The ideal candidate is passionate about hospitality, possesses strong food and wine knowledge, and has a proven ability to deliver service that creates memorable guest experiences in an upscale dining environment.

Scope

This position reports to front-of-house leadership and has no supervisory responsibility.

The Server manages their assigned tables and exercises judgment in guest service within house standards and the Employee Handbook; escalates guest concerns, alcohol-service issues, or operational problems to a Captain or Manager.

Essential Duties and Responsibilities

Duties & Responsibilities

• Arrive on time, prepared, and with a positive, professional attitude.
• Greet guests warmly and provide knowledgeable, attentive service.
• Master the food and beverage menus, including preparation and ingredients.
• Adhere to all service standards and protocols as outlined in the Employee Handbook.
• Accurately take and enter orders; serve food and beverages swiftly and gracefully.
• Uphold legal standards for responsible alcohol service, including checking IDs.
• Assist with running food, clearing tables, and maintaining the dining room.
• Communicate effectively with teammates and management.
• Respond quickly to guest needs and concerns; escalate issues to management when necessary.
• Follow allergy protocols and food safety guidelines diligently.
• Perform side work, cleaning duties, and contribute to opening/closing tasks.
• Be available and responsive to emails, texts, and team communications.
• Be prepared to fill in as a support or server role when needed.

Qualifications

• 2+ years of experience in an upscale, high-volume restaurant.
• Deep knowledge of hospitality, food, and beverage service.
• Fluent in English; strong communication skills (spoken and written).
• Flexible availability including holidays and late nights.
• Excellent grooming and professional presentation.
• Understanding of workplace safety procedures and Department of Health compliance.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, and bend for long periods.

Work Environment

Work is performed in a fast-paced, high-volume fine dining room with continual guest interaction. Requires flexible availability including holidays and late nights.

Compensation & Benefits

• Health, Dental & Vision Insurance.
• 401(k) and Commuter Benefits.
• Paid Time Off.
• Dining Discounts.
• Wellness Program & Employee Perks.

Equal Opportunity Statement

Ludico is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We celebrate diversity and welcome applicants from all backgrounds who share our passion for hospitality, teamwork, and operational excellence.