LDA/Administrative Assistant

HappyTree Dental has a fantastic opportunity for a full time (4 days/week Mon-Thurs) Licensed Dental Assistant/Administrative Assistant to join our team.

WHO WE ARE

HappyTree Dental is a locally owned and operated female-led dental practice that shares a passion for learning, growth, and overall health and wellness for our patients, employees, and community. Our mission is to provide the highest quality patient-centred care in a compassionate, educational, and fun environment and make a difference to every person we meet. Relationships, trust, exceptional care, and integrity are at the heart of what we do, and we have an inviting and uplifting environment where you can feel at home.

WHAT YOU WILL DO

This position will work closely with both our clinical and administrative teams. This is a pivotal and versatile role that provides clinical and administrative support with the opportunity to make a direct impact on practice efficiency and flow.

Key responsibilities include:

• Providing the highest quality customer service to our patients and ensuring an overall excellent customer experience for our patients
• Sterilization duties and room turnover
• General administrative duties including answering phones, taking payments, scheduling appointments etc.
• Treatment coordination and insurance preauthorization requiring effective communication with patients/insurance companies/fellow team members
• Taking Digital scans/Radiographs (if license allows)/Diagnostic photos for treatment planning (esthetic cases, clear aligners and esthetic injections) to assist in patient, insurance and lab communication
• Chairside assisting (as needed)
• Day end reports/closing
• Opportunity to grow in administrative or clinical role as practice evolves

WHO YOU ARE

The ideal candidate is an LDA with preferred 2 years experience minimum.

We are open to discussing the role for someone with alternative experience if a good fit with the practice values and vision.

Non negotiables:

• Ability to effectively task switch. This involves an ability to calmly prioritize and reprioritize what is the most important thing.
• Ability to greet and interact with all business stakeholders (patients, suppliers, fellow employees, owners, other organizations involved in operations) in a friendly and welcoming way with clear communication and an ability to stay emotionally regulated
• A team player with strong computer and administrative skills
• You thrive in an entrepreneurial environment and are friendly, reliable, positive, proactive, efficient, and a quick learner.
• Passion for dentistry or healthcare and being of service
• Dog lover

WHAT YOU WILL GET

You will enjoy working in a progressive practice and love that no day is the same and you will be provided with trust and autonomy.

We provide a competitive salary and benefits package including (but not limited to) a health spending account, continuing education, uniform allowance, and parking. Additional benefits/perks can be discussed during candidate interviews.

HappyTree Dental offers a fun, friendly, growth-oriented, and relationship-driven environment. Our Principal Dentist embodies a whole-body wellness philosophy and encourages both personal and professional development and as a former national athlete, she understands the power when there is synergy in a team.

If you are someone who is interested in becoming part of a team that enjoys what they do and is genuinely motivated and excited to make a positive contribution to our community, then we look forward to hearing from you!

Please submit your resume, along with a cover letter. Due to the need to find the right candidate and not wanting to waste anyone's time (including ours), resumes submitted without cover letters won't be considered for this role.

We can’t wait to learn about you, why you are interested in joining our team and if we may be the right place for you to be.

Thank you for your time and consideration,

Dr. Linton and the HTD team

Job Type: Full-time

Pay: $25.00-$36.00 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

• Company events
• Dental care

Experience:

• dental industry: 1 year (preferred)

Licence/Certification:

• LDA license (preferred)

Work Location: In person