Lead Application Engineer

Key Responsibilities

• Technical Leadership & Escalations: Serve as the primary technical authority and escalation point to troubleshoot and resolve complex production incidents across WebCMS, HOTS, and IPS platforms.
• Core Application Maintenance: Provide architectural guidance and support for enterprise applications built on .NET Framework and ASP.NET MVC.
• Cross-Application Integration & Database Management: Coordinate dependencies across shared environments; analyze and resolve complex database, query, and data-access issues in SQL Server using Entity Framework.
• Specialized System Integration: Manage and troubleshoot technical dependencies with content management and publishing ecosystems, specifically WoodWing and Adobe solutions.
• Hosting & Web Infrastructure: Oversee application configuration, monitoring, performance tuning, and advanced troubleshooting on IIS (Internet Information Services).
• Build, Release & Governance: Lead release management efforts, overseeing CI/CD build and deployment pipelines in TeamCity while representing the pod in technical governance discussions.
• Code Maintenance & Enhancements: Guide junior and mid-level engineers on root cause analysis, bug fixes, patches, and minor enhancements.
• Cross-Functional Collaboration: Partner with cross-functional technical teams, product stakeholders, and pod leadership to maintain high application uptime, stability, and timely incident resolution.

Required Skills

• Experience: 8 - 10+ years of hands-on experience in .NET application engineering, architecture, and L3/tier-3 production support.
• Core Frameworks: Advanced technical expertise in C#, .NET Framework, and ASP.NET MVC.
• Database & ORM: Deep experience with Microsoft SQL Server (stored procedures, query optimization, indexing) and Entity Framework.
• Web Server Management: Hands-on experience configuring, securing, and troubleshooting applications on IIS (Internet Information Services).
• Publishing & Content Systems: Familiarity with WoodWing publishing workflows and Adobe suite integrations.
• Incident Management: Strong track record in application maintenance, complex debugging, root cause analysis (RCA), and production support SLA management.
• Leadership: Proven ability to mentor engineers, drive technical consensus, and represent the team in governance meetings.