EXL Service
Lead Assistant Manager - Executive Assistant
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
Job Description: Qualification:
- Graduate / Postgraduate (preferably Business Administration or related field)
- Graduation (from reputed Business schools preferred)
Communication Skill:
- Strong written (documentation) and oral communication skills
Working Hours:
- 40 hours per week as Full-time employee
- Shift time: 10:00 AM IST - 7:00 PM IST
- Weekends Off
Telecommuter/Internet requirements, if applicable:
- High Speed internet connection at home, must be broadband
- Must understand and adhere with telecommuter policy.
Responsibilities: 1. Calendar & Scheduling
- Manage SVP’s calendar and align it with priorities
- Schedule meetings with internal teams, clients, and leadership
- Identify and resolve scheduling conflicts proactively
2. Communication Management
- Act as the main contact point for the SVP
- Draft and manage emails, presentations, and communication
- Prioritize incoming messages and highlight critical items
3. Meetings & Follow-ups
- Prepare agendas and meeting materials
- Record MOM with clear action items and owners
- Track and ensure timely closure of actions
4. Reporting & Documentation
- Prepare MIS reports, dashboards, and presentations
- Maintain organized and confidential records
- Support data analysis for leadership reviews
5. Travel & Expenses
- Handle travel bookings and itineraries
- Ensure policy compliance
- Track and process reimbursements
6. Business & Leadership Support
- Assist in planning, reviews, and strategic initiatives
- Provide quick data insights for decision-making Support client meetings, audits, and presentations
7. Administrative & Operational Support
- Manage daily admin tasks for the SVP
- Coordinate with departments for smooth execution
- Handle escalations and ensure resolution
8. Confidentiality
- Handle sensitive information securely
- Maintain professionalism and integrity
9. Events & Meetings
- Organize leadership meetings, town halls, and events
- Manage logistics and coordination end-to-end
10. Tracking & Accountability
- Track deliverables and action items
- Ensure ownership across teams
- Maintain trackers for visibility
Qualifications: Experience:
- Strong Written and Oral communication skill
- 5–8 years of experience in executive assistant / leadership support roles
- Experience supporting senior leadership (AVP/VP/SVP level preferred)
- MBA (preferred)
Skills and abilities:
- Stakeholder management and interpersonal skills
- High attention to detail and accuracy
- Advanced MS Office (Excel, PowerPoint, Outlook)
- Time management and multitasking ability
- Strong follow-up and accountability mindset
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