Lead Associate, Warehouse

About This Role

We are seeking a reliable, detail-oriented Lead Warehouse Associate to join our commercial relocation team. This role plays a critical part in the preparation, organization, and execution of commercial relocation projects, including inventory management, client facing communication, administrative tasks, handling, storing, and staging a variety of items such as furniture, equipment, and records. The ideal candidate is a strong team player with strong administrative and organizational experience in a fast-paced warehouse or logistics environment.

What You'll be Responsible For

Primary Responsibilities:

• Supervise and coordinate the activities of warehouse associates, providing guidance, training, and performance feedback in accordance with company SOP’s.
• Oversee the receiving, warehousing, and distribution of products, ensuring accuracy and timeliness.
• Implement and enforce safety procedures and company policies to ensure a safe working environment.
• Prepare and maintain necessary reports and documentation related to warehouse activities.
• Assist in problem-solving and troubleshooting operational issues.
• Collaborate with other departments to ensure seamless workflow and customer satisfaction.
• Act as a direct point of contact for clients across multiple platforms to support team objectives.

This role will also be expected to ensure the completion:

• Maintain inventory control by recording materials/supplies in inventory management system and completing monthly audits.
• Load and unload shipments, equipment, and supplies from trucks using appropriate equipment (e.g., dollies, pallet jacks, forklifts).
• Accurately receive, inspect, label, store inbound items in designated warehouse locations.
• Prepare outbound items for relocation, including shrink-wrap, padding, crating as needed.
• Stage/organize items for scheduled deliveries or relocations according to job specifications.
• Assist with modular furniture disassembly and reassembly as needed
• Perform warehouse maintenance: clean, organize, ensure safety standard compliance.
• Work w/ project managers, drivers, field crews to support move schedules/client expectations.
• Operate forklift, pallet jack, and other warehouse equipment safely and efficiently.
• All duties as assigned.

What We'll Love About You

• 4+ years experience in commercial warehouse operations in a leadership or supervisor role.
• In depth knowledge of warehouse operations, including shipping, receiving and inventory control.
• Proven ability to lead, motivate and develop a team of warehouse associates.

What You'll Love About Us

• We try to be smart but not too serious; we are constantly learning and hope you are too.
• We offer competitive compensation, employer contributions to health benefits, a 401k match, and flexible paid time off for all full time employees.

Key Attributes and Technical Expectations

• Valid drivers' license; forklift certification; ability to operate forklift/reach truck and other warehouse equipment.
• Ability to lift 50–75 lbs regularly and be on your feet for extended periods of time.
• Understands receiving, stocking, picking, packing and shipping processes.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Extraordinary attention to detail related to product quality, cleanliness, documentation.
• Excellent communication, interpersonal and organizational skills.
• Organization, adheres to timelines, prioritizes communication and transparency.
• Equipment knowledge and handling, including basic knowledge of hand and power tools.
• Proactive troubleshooting, initiative and willingness to learn.
• Physical stamina and safety awareness.
• Customer focused mindset.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you previously held a formal leadership or supervisory role in a warehouse environment for at least 3 years?
• Are you certified and experienced in operating standard warehouse machinery such as forklifts, electric reach trucks and electric pallet jacks?
• Do you have direct experience working with a Warehouse Management System (WMS) to track inventory and assign daily tasks?
• Do you have at least two years of administrative and client facing experience?
• Do you have a reliable way to get to and from work everyday in accordance with the shift schedule?

Work Location: In person