Lead Call Representative

Company Name: Sangen Edu Ltd.

Location: Dhaka (Dhanmondi 32)

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202674944

• Contact and follow up with prospective students through phone calls.
• Convert inquiries into qualified leads and schedule counseling appointments.
• Maintain accurate records of calls and student information in the CRM.
• Build strong relationships with prospective students and parents.
• Achieve daily, weekly, and monthly call and conversion targets.
• Coordinate with the counseling and admissions teams to ensure smooth student support.
• Resolve basic queries and provide accurate information about study abroad opportunities.

Requirements

• Experience: 1-2 years
• Education: bachelor of arts
• Skills: call center operations, contact center management, call center development, call center management, student counseling, call center administration, customer inquiries handling, contact centers, client counseling, client follow-up

Last Date of Application: 11 November 2026