Lead Concierge 7am-3pm

About us

HYAM Services, Inc. is a leading concierge company.

JOB DESCRIPTION SUMMARY

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

JOB DESCRIPTION

• Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member. 2. Monitors guest traffic.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Assists residents with the checking in or out of luggage carts.
• Monitors the parking garage for team members and vendors.
• Monitors fire alarm panel and security cameras.
• Manages all package deliveries by documenting arrival information and notifying residents within 24 hours of all package deliveries.
• Keeps a daily log of events and community security status. Reports any concerns to management.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
• Books freight elevator for move-in, move-out and furniture deliveries
• Great Personality
• Excellent customer service skills
• Professional
• Reliable
• Organized
• Detail oriented
• Ability to multitask
• Problem solving skill
• Good communication skills
• Must be willing to work a Flexible schedule

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person