sRide
Lead Customer Support
Skills
3 months ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
9 August 2026
What they need
- Effectively communicating with customers to ensure that they have a positive experience
- Actively listening and understanding customer needs
- Introducing new products by initiating interest in new customers
- Gaining in-depth product knowledge through self-learning
- Motivating the team and collaborate to contribute to the overall success
- Consistently upholding a positive and professional demeanor
- Assist with training and development of new team members
- Able to able response
Skills Needed to Succeed:
- 2 5 years of prior experience in customer service email support
- Hands-on Experience in customer service software like Freshdesk or zendesk
- Basic understanding of SQL, Linux, and s3 will be plus verbal and written- Passionate and eager to learn new skills
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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