Lead Data Implementation Specialist (Rates)

Insuritys Next Lead Data Implementation Specialist:

Insurity's next Data Implementation Specialist will be highly analytical and detail-oriented, comfortable leading others, strong with customers and stakeholders, process and improvement-minded, self-directed and adaptable, and credible as a subject matter expert. This role leads complex Rates data implementation work, translating regulatory updates and business requirements into accurate, timely production outcomes.

A good role for a technically strong, organized, customer-savvy individual who likes ownership, solving complex problems, and helping others succeed.

What Our Lead Data Implementation Specialist Will Do:

• Lead the analysis, implementation, and quality review of complex Rates updates while providing direction, coaching, and issue resolution support to team members and stakeholders.
• Develop and translate Rate and Forms Table updates.
• Collaborate with team members to determine business requirements including analyzing circulars to determine system impact.
• Participate in business requirement walkthroughs and specification inspections.
• Maintain and improve Rates, Forms manuals/documents.
• Develop trusted relationships with internal and external customers.
• Provide leadership on large/complex development/bureau projects.
• Work with Line of Business Manager, Project Manager, Customer Success Manager, etc. on issue resolution for project and/or the customer account issues.
• Conduct complex root cause analysis on Rates and Forms data entry issues and identify and implement work quality improvements.
• Suggest new tools or workflows to improve operational efficiency.
• Utilize effective methods and techniques to satisfy quality and timeliness commitments.
• Analyze problem requests and data entry issues reported by customers and process corrections
• Provide leadership, coaching, and mentorship to team members and off-shore Rates and Forms Implementation Specialists.
• Lead the planning, organization, and coordination of team member activities by estimating scope of assignments and developing work schedules and project plans.
• Act as Rates and Forms Subject Matter Expert for training and product expertise, including formal presentations as requested.
• Work directly with internal & external customers to identify and resolve problems during testing.
• Lead or provide direction in special projects as assigned.
• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
• Other duties as assigned

Who Were Looking For

Demonstrated these skills at an expert level:

• Analytical and critical thinking
• Written and oral English communication
• Time management including work planning, prioritization, and organization
• Ability to handle multiple priorities or tasks
• Self-starter and quick learner
• Detail-oriented
• Active listener
• Ability to collaborate and work autonomously
• Flexible and adaptable
• Lead coaching, training and mentoring
• Ability to articulately present information
• Meeting facilitation
• Ability to work effectively with executive stakeholders
• Recommended 4 years of experience in fast-paced, customer driven environment
• Bachelor’s degree or equivalent work experience in related field
• Travel required: Up to 10%