Lead Demo Architect

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is growing fast and we are looking for people to join our high performance team who are excited to make a difference and help out wherever needed. The Demo Engineer works alongside the GTM Organization to understand complex customer business problems, best practices to create self-service experiences leveraging Docusign's platform. This role seeks to illustrate the value and benefits of Docusign's offering via an engaging story.

This position is an individual contributor role reporting to the Sr. Manager, IAM Solutions.

Responsibility

• Own end-to-end asset readiness for new and existing product capabilities, including environments, integrations, synthetic data, reliability checks, and fallback paths
• Build compelling prototypes using LLM agents, and reference flows that make complex capabilities tangible and connect them to clear customer outcomes

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Experience with multiple enterprise software (like Slack, Salesforce, Gong, Glean), and visualization tools (like Looker, Tableau) and inter-operability with Al
• Experience following a structured design process while working with a multi-person team or self-directed as needed
• Experience maintaining deliverables, creating technical environments as needed, create innovative tools to manage deliverable libraries
• Experience with cross-functional communications with Product Management, Product Marketing, Solution Consulting and Services Team
• Experience with the core Docusign platform, including all current and future features
• 8+ years prior experience within a pre-sales demo engineering environment
• BS/BA degree in Comp Sci with a heavy emphasis on Al tools or related, or equivalent in relevant work experience

Preferred

• Proficient in delivering software demonstrations in-person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWS, RFPs and RFIs, etc
• Proven experience working with employees at all levels of an organization
• Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
• Al Innovation Skills: multi-agent solution design, skills building, multi-step workflow, handling API's/ integrations/MCP, testing and validation, etc. all working with tools like Cursor, Claude Code, and Windsurf
• Strong verbal and written communication skills
• Willingness to travel as requested, not more than 20%
• Creative skills and technical curiosity to explore new technologies and improve deliverables and the creation method
• Never settle for status quo and continuously pushes boundaries to improve deliverables and practices

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington: $135,100.00 - $195,925.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.