Lead Device Repair Technician & Operations Supervisor

Lead Device Repair Technician & Operations Supervisor

Mobile Mobile Orlando
Position Type: 1099 Independent Contractor

Compensation: $19.00–$22.00 per hour (based on experience)

Work Schedule

• Monday–Friday: 2:00 PM – 8:00 PM
• Saturday: 12:00 PM – 8:00 PM (30-minute meal break)
• Approximately 37.5 hours per week

About the Opportunity

Mobile Mobile Orlando is seeking a highly experienced electronics repair professional who is ready to step into a leadership role. This position combines advanced technical repair work with assistant management responsibilities to help oversee daily store operations.

We're looking for someone who enjoys solving complex repair issues, mentoring others, and providing outstanding customer service. This role is intended for experienced technicians—not beginners.

Primary Repair Responsibilities

Diagnose and repair a wide variety of electronic devices, including:

• Apple iPhone and iPad
• Samsung and Google Pixel devices
• Android phones and tablets
• MacBooks and Windows laptops
• Desktop computers
• PlayStation, Xbox, and Nintendo Switch consoles

Typical repairs include:

• Screen replacements
• Battery replacements
• Charging ports
• Cameras
• Speakers
• Back glass
• HDMI ports
• Advanced diagnostics
• Board-level troubleshooting
• Microsoldering

Experience replacing PlayStation 5 HDMI ports is a strong advantage.

Leadership & Store Operations

In addition to repair work, you'll assist with the daily operation of the store by:

• Greeting customers and delivering excellent service
• Creating repair tickets and explaining repair options
• Providing accurate repair estimates
• Inspecting completed repairs for quality assurance
• Maintaining inventory and keeping the workspace organized
• Assisting with customer follow-up and review requests
• Handling phone inquiries
• Supporting the store manager with day-to-day operations

What We Offer

• Opportunity to grow into a leadership position
• Exposure to a wide variety of repairs beyond standard phone screens
• Consistent weekly schedule
• Professional repair equipment and tools
• Supportive, locally owned business
• Long-term advancement opportunities for the right candidate

What We're Looking For

The ideal candidate is dependable, detail-oriented, and takes pride in producing high-quality repairs. You should be comfortable working independently while also helping guide the team when needed. Strong communication, organization, and customer service skills are essential.

Minimum Qualifications

• Professional experience repairing mobile devices, computers, laptops, tablets, or other consumer electronics
• Experience with soldering or microsoldering
• Strong diagnostic and troubleshooting abilities
• Customer service experience in a repair or retail environment

Preferred Qualifications

• Logic board or board-level repair experience
• PlayStation 5 HDMI port replacement experience
• Previous experience supervising or leading a team

Pay

$19.00–$22.00 per hour (1099 Independent Contractor), depending on qualifications and experience.

Application Instructions

To be considered, please submit your resume and include the following information:

• Which devices you repair most often
• Your total years of professional repair experience
• Details about your microsoldering experience
• Your experience replacing PlayStation 5 HDMI ports

Selected applicants will participate in a practical repair assessment as part of the interview process.

Work Location: In-person

Pay: $19.00 - $22.00 per hour

Work Location: In person