Lead DevOps Engineer

Job Purpose

Experion Technologies is looking for a Lead DevOps Engineer. The role owns the implementation and continual improvement of the Datadog observability platform with a strong focus on the user experience lens, works as a virtual team member across engineering squads on their DevOps and infrastructure needs, and provides dedicated support through campaign readiness activities and campaign period, approx. six months.

Job Description

-- Own the implementation and continual improvement of the observability platform (Datadog), particularly but not limited to the user experience lens (RUM, Session Replay, APM, distributed tracing). -- Work across engineering squads as a virtual team member, helping with their DevOps and infrastructure requirements as well as helping them deliver observability as part of their engineering activities. -- Collaborate with development teams to establish and enhance CI/CD pipelines, including source code management, build processes, and deployment automation. -- Design, configure, and maintain infrastructure as code using CloudFormation and CDK, comfortable both reviewing an existing estate and authoring new infrastructure. -- Participate in campaign readiness activities, including but not limited to supporting load testing and participating in gamedays as an incident responder. -- Provide extended support during the campaign weeks alongside other DevOps resources and
-the wider engineering community. -- Liaise closely with the managed infrastructure provider on infrastructure requirements and activities, acting as a key point of contact between the provider and the internal platform team. -- Lead incident investigations on high-traffic systems through metrics and traces, driving root cause analysis and resolution rather than only providing tooling for others. -- Monitor and optimize cloud-based systems, addressing performance, availability, and scalability issues. -- Ensure incident tracking tools are kept up to date in accordance with established norms and processes, documenting findings and concerns

Job Specification

-- Sound knowledge of AWS; an AWS certification would be a plus. -- Strong hands-on experience instrumenting and configuring Datadog, particularly from a user experience perspective RUM, Session Replay, distributed tracing, and APM. -- Solid infrastructure-as-code capability (CloudFormation and CDK), comfortable reading and reviewing someone elses estate as well as writing their own. -- A good working knowledge of GitHub Actions as well as AWS Code Pipeline. -- Real incident response experience on high-traffic systems able to lead an investigation through metrics and traces, not just provide the tooling for someone else to. -- Exposure to load and performance testing as part of readiness work. -- The presence to be a key liaison between the infrastructure partner and the internal platform team. -- Availability for extended support hours during the campaign period. -- Strong experience in containerization and container orchestration technologies (Docker, Kubernetes) is a plus. -- Comprehensive technical expertise across DevOps toolkits, including Git/version control and comparable CI/CD technologies. -- Excellent analytical and interpersonal skills, with the ability to express technical information clearly at different organizational levels. -- Strong debugging/troubleshooting skills. -- 8+ years of hands-on experience in a DevOps/SRE role within a cloud-focused environment. -- Degree in Computer Science or a related technical discipline, or an equivalent combination of education, certifications, and work experience

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