Lead Engineer

Job Summary

We are currently seeking a Lead Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Responsibilities

• Collaborate with Customer Data Owner to define and continuously refine the vision for analytics products, ensuring alignment with enterprise analytics strategy and business priorities.
• Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments.
• Effective operation in a 24/7 support model with rotating shifts.
• Clear, timely, and consistent communication with stakeholders.
• Continuous improvement through reduction of repeat incidents and alert noise.
• Perform advanced troubleshooting across supported data platforms.
• Execute reruns, restarts, backfills, and rollbacks to restore service.
• Conduct data validation and reconciliation to confirm recovery.
• Apply temporary mitigations to stabilize production workloads.
• Restore service quickly and safely. Escalate to L3 only when an engineering change is required.
• Provide complete diagnostic information, impact assessment, and attempted remediation details during escalation.