Lead Generation

Roles and Responsibilities:

• Call assigned customers to understand their business requirements and qualify leads.
• Collect key information about the customer and their outlets, including outlet count, current software, and requirements.
• Identify interested customers and coordinate with the Sales Team to schedule product demos.
• Follow up with customers for demos, callbacks, and next steps.
• Verify AI-generated leads and review call recordings to identify genuine sales opportunities.
• Accurately update customer details, lead status, remarks, and dispositions in the CRM.
• Identify missed opportunities and provide feedback to improve AI-generated leads and processes.
• Maintain daily lead validation, calling, and productivity reports.

Additional Qualifications and Skills:

• Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial.
• Strong analytical ability with the capability to evaluate AI-generated customer conversations and identify genuine business opportunities.
• Good understanding of CRM systems, sales processes, lead lifecycle management, and customer relationship management.
• Ability to work with AI-driven platforms, call recording analysis, and data-driven decision-making.
• Strong attention to detail, problem-solving skills, and process-oriented thinking.
• Effective time management, multitasking, and coordination skills to manage multiple lead pipelines simultaneously.