Lead Generation Executive

Roles and Responsibilities :

• Receive and review mortgage survey forms submitted by potential clients.
• Contact leads promptly to understand their mortgage requirements and assess their interest and eligibility.
• Follow up with potential clients to nurture and qualify leads.
• Identify hot leads with strong purchase intent and prioritize them for immediate follow-up.
• Coordinate with the sales team and hand over qualified/high-potential leads for further conversion.
• Maintain accurate lead information and follow-up records in the CRM/database.
• Track lead status and ensure timely follow-ups to maximize conversion opportunities.

Job Requirements :

• 1-5 years of experience in BPO/Call Centre industry with expertise in international voice process (US Sales/Customer Service).
• Strong knowledge of US sales procedures, products/services offered by companies based out of the USA.
• Excellent communication skills for handling international calls; ability to work effectively across cultures.
• Experience in lead generation, sales lead generation, and international sales is desirable.
• Ability to work in a fast-paced environment and meet sales targets consistently.
• Strong analytical and problem-solving skills to analyze sales data and optimize processes.