Lead Generation Specialist (No Sales Req'd)

Columbia NW Heating | Home Depot – Beaverton or Mall 205 (Portland)

This is an onsite position - applicants must live in or near the Portland/Metro area.

📅 Wednesday–Saturday | 9:00 AM–5:00 PM
⏰ 25–30 hours per week

$21–$24/hour DOE + Monthly Appointment Bonuses

Most team members earn an additional $200–$800 per month in appointment bonuses!

Looking for a job where you can actually talk to people?

If you're friendly, outgoing, and enjoy meeting new people, this could be a great fit.

Columbia NW Heating is looking for a part-time Customer Engagement Representative to represent our HVAC company inside our Home Depot locations in Beaverton or Portland (Mall 205).

And here's the best part: you don't have to sell anything.

You'll talk with homeowners who are shopping at Home Depot, answer basic questions about heating and cooling, and help interested customers schedule a free in-home estimate with one of our HVAC professionals.

There are no cold calls, no door-to-door sales, and no sitting behind a desk all day.

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What You'll Do

• Greet and engage Home Depot shoppers in a friendly, approachable way
• Start conversations with homeowners about their heating and cooling needs
• Provide basic information about our HVAC services
• Schedule free in-home estimates using our easy mobile app
• Hand out information and promotional materials
• Represent Columbia NW Heating professionally and positively
• Work toward appointment goals while creating a great customer experience
• Communicate with our sales and service teams to ensure customers receive proper follow-up

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You DON'T Need to Be a Salesperson

This isn't a traditional sales job.

You're not responsible for closing the sale, providing quotes, or convincing customers to purchase anything. Your job is to have a conversation, identify homeowners who may be interested in learning more, and connect them with our HVAC team.

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This Could Be a Great Fit If You Are:

• Friendly, outgoing, and comfortable talking to strangers
• Someone who enjoys interacting with people
• A retail associate looking for something different
• A college student looking for a consistent part-time schedule
• Retired or semi-retired and looking for a social, active part-time job
• Experienced in customer service, hospitality, retail, fundraising, or sales
• Interested in earning extra money through performance bonuses
• Reliable, professional, and self-motivated

HVAC experience is NOT required. We'll train you on what you need to know.

What We Offer

💰 $21–$24/hour, depending on experience
🎯 $200–$800+ in potential monthly appointment bonuses
📅 Consistent Wednesday–Saturday schedule
☀️ Daytime hours — no late nights
⏰ 25–30 hours per week
📱 Easy-to-use technology for scheduling appointments
📚 Training provided
🏥 Paid Sick Leave
💙 Employee Assistance Program