Lead Generation (Voice, Sales Account)

Position Overview

This is a sales role focused on the front end of our leasing funnel. The Voucher Leasing Sales Development Representative spends the majority of the day on the phone with inbound prospects, qualifying leads and moving them to the next step in the sales/leasing funnel. Success in this role requires excellent phone communication and a consultative sales approach, with speed-to-lead and consistent follow-up driving conversion.

A typical day is spent making 100+ calls to inbound prospects, qualifying interest and eligibility, and moving qualified leads into the rental application step.

Key Responsibilities

 - Outbound/Inbound Calls: Make 100+ calls per day to inbound prospects.

• Lead Qualification: Assess prospect fit and interest, and qualify leads against program/eligibility criteria.

• Funnel Progression: Move qualified leads from initial contact into a started rental application.

Key Performance Indicators (KPIs)

• Lead-to-Application Conversion Rate: You are responsible for converting inbound prospects into leads who start a rental application.

• Call Volume & Activity: Consistently meet the 100+ calls/day standard.

• Speed to Lead: Respond to and engage new inbound prospects promptly.

• Fair Housing & Compliance: Comply with all fair housing laws and act professionally in all interactions.

Qualifications

• 4+ years of experience in a high call volume sales role (required).

• Phone Sales: Proven track record of selling or qualifying leads over the phone.

• English fluency. Our prospects should believe they are talking to someone whose first language is English.

• Exceptional communication and organizational skills, with a tech-savvy mindset. Prior experience with Salesforce is a plus.

• Self-motivated and adaptable to dynamic environments, with the ability to manage a high volume of leads simultaneously.