Lead Hand Service Technician

At Northern Dock Systems, we’re not just providing loading dock equipment, industrial doors, and HVLS fans—we’re engineering safer, more productive, and energy-efficient workspaces across Canada. Since 2001, our reputation has been built on innovation, reliability, and a true partnership approach with our customers.

We’re proud to be a company where ideas are heard, your work makes an impact, and your growth is supported. As we continue to expand, we’re looking for driven professionals to join our high-performing, customer-obsessed technical team.

Main Responsibilities

• Complete installation, field service, preventive maintenance and repair of loading dock, overhead door, commercial door equipment while on site
• Work with coordinators for parts requirements, scheduling, and technical support
• Maintain adequate stock levels of required parts on trucks - identify and report when quantities are low and require re-ordering.
• Maintain a clean, organized company truck and operated in a safe manner.
• Complete required company forms and PMP checklists in a timely and appropriate fashion.
• Complete ongoing required training to ensure you are able to perform your duties in a safe manner. Demonstrate proper safety procedures and product knowledge

Qualifications

• Commercial dock and door industry experience or exposure
• Must be highly proficient with hand and power tools and committed to working in a safe manner
• Sound mechanical and electrical knowledge is a must and must be supported by working experience and training credentials
• Valid G driver’s license with clean driving abstract

Why Join Northern Dock Systems?

• With over 24 years of experience and experiencing fast growth, new local and Tier One customers are being onboarded daily including Walmart, Loblaws, Shoppers Drug Mart, Home Depot, Rona, Lowes and many more to give you a challenging and rewarding work environment.
• Weekly Toolbox Talks to keep you up to date on safety policies along with technical training to support your continuous professional growth
• A company provided cell phone, uniforms, safety boot reimbursement, tools and company truck (for Lead Heads), all offered to you.
• A competitive hourly wage is offered and commensurate with experience, along with a comprehensive health and dental benefits coverage with a company matching RRSP Program
• Work Hours: Monday to Friday, 7:30 am to 4:30 pm
• All training and certifications (forklift, scissor lift and working at heights) will be paid by Northern Dock Systems (if not already in place)

Thank you for your interest in joining our company. For those moving forward with the recruitment process will be contacted.

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Work Location: In person