Lead - HR Technology

Role Purpose:

To drive the effective use of technology to simplify and improve HR processes, employee experience and operational effectiveness. The role will evaluate, implement and optimise HR technology solutions, partnering with HR, IT and technology vendors to translate business needs into scalable and effective solutions.

Key Responsibilities

1. HR Technology

• Evaluate, implement and optimise HR technology solutions.
• Translate HR requirements into functional and technology specifications.
• Partner with IT on solution design, integrations, data flows and implementation.
• Identify opportunities to leverage automation, AI and emerging HR technologies.

2. Process & Technology Enablement

• Identify opportunities for process simplification, standardisation, digitisation and automation.
• Partner with COEs, HRBPs and HR Operations to translate business requirements into technology solutions.
• Convert redesigned HR processes into effective system workflows.
• Ensure solutions are intuitive, scalable and aligned with process design.

3. Project Management

• Lead HR technology projects from requirements through implementation and stabilisation.
• Manage project plans, milestones, dependencies, risks, UAT and issue resolution.
• Coordinate across HR, IT, vendors and other stakeholders to ensure timely delivery and adoption.
• Support communication, change management and adoption of new technology solutions

4. Vendor Management

• Manage HR technology vendors and implementation partners.
• Evaluate vendor capabilities and proposals and support commercial discussions.
• Monitor vendor performance, SLAs, deliverables and issue resolution.

Experience & Qualifications

• 810 years of relevant experience in HR technology, HR transformation, HR consulting, HR operations or digital transformation.
• Experience evaluating, implementing and/or managing HR technology platforms.
• Strong understanding of HR processes and employee lifecycle workflows.
• Experience in process design, re-engineering, simplification and automation.
• Proven experience delivering complex, cross-functional technology or transformation projects.
• Experience partnering with IT on solution design, integrations and implementation.
• Experience managing technology vendors and implementation partners.
• Strong stakeholder management, influencing, analytical and problem-solving skills.
• Strong project management and execution capabilities.
• Exposure to automation, AI and emerging digital HR solutions.
• Experience with HRMS/HCM, recruitment, onboarding, performance, learning, payroll, engagement or workflow/automation platforms is preferred.

Key Competencies

• HR Process & Technology Acumen
• Digital & Transformation Mindset
• Process Re-engineering & Automation
• Project Management & Execution
• Stakeholder Management & Influencing
• Vendor Management
• Structured Problem Solving
• Change & Adoption Management