Lead HVAC Service Technician/ Installer

Job Summary:

We are seeking a skilled and motivated HVAC Service Technician & Installer to join our growing team. This role involves both servicing and installing heating, ventilation, and air conditioning systems for residential and commercial customers. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and the ability to provide high-quality customer service. If you’re passionate about HVAC and enjoy working in a dynamic and supportive environment, we’d love to meet you!

Key Responsibilities:

HVAC Installation:

• Install heating, ventilation, and air conditioning systems for residential and commercial clients, ensuring compliance with all codes and standards.
• Work with various HVAC systems (furnaces, air conditioners, heat pumps, ductless mini-splits, etc.) to ensure proper installation.
• Verify system installations meet industry standards and customer specifications.
• Perform equipment start-up and system testing to ensure proper functionality.
• Provide clients with user instructions and ensure they are fully informed about their new HVAC systems.

HVAC Service & Maintenance:

• Troubleshoot, diagnose, and repair HVAC systems, including air conditioners, heating units, ventilation systems, and other related equipment.
• Perform routine maintenance tasks such as cleaning, inspecting, and replacing parts of HVAC systems.
• Identify and resolve issues with thermostats, electrical systems, refrigerants, ductwork, and other components.
• Offer recommendations for repairs, upgrades, or replacements based on system assessments.
• Maintain accurate service records, documenting work completed, parts used, and time spent on-site.
• Provide preventative maintenance and perform seasonal tune-ups to ensure systems operate efficiently.

Customer Service:

• Interact professionally with clients, ensuring clear communication about services provided, costs, and the status of any repairs or installations.
• Educate clients on proper HVAC system maintenance and energy-saving tips.
• Address customer concerns promptly and provide effective solutions.

Team Collaboration:

• Work closely with other technicians and staff to ensure timely project completion.
• Assist with inventory management, including tracking parts and equipment for installations and repairs.
• Participate in on-call rotation, if required, to handle after-hours service calls.

Skills & Qualifications:

• Experience: Minimum of 3 years of experience in HVAC service or installation.
• Licenses/Certifications: Valid HVAC technician certification (EPA 608, NATE, or other relevant certifications) preferred. Must possess a valid driver’s license and a clean driving record.
• Knowledge: Strong understanding of HVAC systems, troubleshooting techniques, and industry safety standards.
• Technical Skills: Experience with HVAC installation tools, diagnostic equipment, and HVAC software is a plus.
• Customer Service: Ability to communicate effectively with customers and explain complex technical issues in simple terms.
• Physical Demands: Ability to lift heavy equipment (up to 50 lbs), work in tight spaces, and perform tasks in varying weather conditions.
• Problem-Solving: Strong troubleshooting and diagnostic skills with the ability to think critically and solve problems efficiently.
• Teamwork: Ability to work independently and as part of a team, providing support and collaboration where needed.

Benefits:

• Competitive pay based on experience and qualifications.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holiday pay.
• Retirement plan with company matching.
• Ongoing training and certification opportunities.
• Company-provided vehicle, tools, and uniforms.
• Performance-based bonuses.
• A positive and supportive work environment with opportunities for growth and career advancement.

How to Apply:

Interested candidates are encouraged to apply by submitting a resume and cover letter to [email protected]. Please include details of your HVAC experience, certifications, and why you’d be a great fit for the role.

Shahood & Sons, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $25.00 - $50.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person