Lead II - Enterprise Solutions (Sr ServiceNow Developer)

Senior ServiceNow Developer

Location: All UST Locations
Experience: 6+ Years

Job Summary

We are looking for an experienced ServiceNow Developer with strong hands-on expertise in IAM, ITSM, HAM, and Employee Center . The candidate will be responsible for developing, customizing, integrating, and maintaining ServiceNow solutions while ensuring platform security, stability, and performance.

Key Responsibilities

• Develop and customize ServiceNow solutions across IAM, ITSM, HAM, and Employee Center .
• Configure Catalog Items, Workflows, Flow Designer, approvals, Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions .
• Implement IAM workflows, access management, role/group management, and identity lifecycle automation.
• Support and customize Incident, Problem, Change, Request, Knowledge, CMDB, and SLA processes.
• Manage Hardware Asset Management lifecycle, asset models, stockrooms, and CMDB relationships.
• Configure Employee Center, UI Builder, portals, widgets, knowledge, search, and personalization .
• Manage ACLs, roles, update sets, notifications, data policies , and deployments.
• Perform troubleshooting, code reviews, testing, UAT support, and root-cause analysis.

Required Skills

• 6+ years of hands-on ServiceNow development experience .
• Mandatory experience in IAM, ITSM, HAM, and Employee Center .
• Strong JavaScript and Glide API skills.
• Experience with Flow Designer, UI Builder, Service Portal/Employee Center, and CMDB .
• Good understanding of asset lifecycle management and data modeling.
• Experience working in Agile/Scrum environments.

Good to Have

• REST, SOAP, IntegrationHub experience.
• Exposure to HRSD, SAM, Discovery, and ATF .
• ITIL v3/v4 certification.

Preferred Certifications

• ServiceNow CSA / CAD
• Implementation Specialist certifications in ITSM, IAM, or ITAM

Soft Skills

• Strong communication and stakeholder management.
• Excellent analytical and troubleshooting skills.
• Ability to work independently and collaborate with cross-functional teams.
• Proactive, detail-oriented, and strong problem-solving mindset.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.