Lead II - Software Testing- E2E Test Lead + Facets

Role description

E2E Test Lead

Key Responsibilities

• Lead end-to-end testing across multiple applications, interfaces, and business domains.
• Define E2E test strategy, scope, coverage, entry/exit criteria, and release readiness plans.
• Coordinate SIT, E2E, Regression, and UAT activities across business, development, and QA teams.
• Manage test planning, test execution, defect triage, dependency tracking, and issue resolution.
• Ensure end-to-end traceability from requirements through test execution and production validation.
• Drive cross-functional coordination for test data, environments, integrations, and release validation.
• Monitor testing KPIs, quality metrics, defect leakage, and overall program readiness.
• Support knowledge transfer, transition activities, governance reviews, and stakeholder reporting.
• Present testing status, risks, mitigation plans, and go/no-go recommendations to leadership.

Required Experience

• 10+ years in Quality Engineering and Testing, with 5+ years leading large-scale E2E testing programs.

• 5+ years of experience in Facets healthcare system

• Experience managing complex multi-application, multi-vendor testing engagements.

• Strong expertise in test planning, execution management, defect governance, and release validation.

• Experience with Healthcare Payer platforms and processes including Claims, Enrollment, Membership, Provider, Billing, Care Management, Prior Authorization, and EDI transactions.

• Experience working with distributed onshore/offshore teams and client stakeholders.

• Strong knowledge of Jira, qTest, Azure DevOps, and modern QE practices.

• Strong communication, stakeholder management, and leadership skills.

Preferred Experience

• Healthcare payer managed services and transition programs.

Skills

E2E Testing, Test Data Management, Jira, End-to-End Testing, FACETS

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.