Lead Management Executive + Web Designer + Video Content Creator

Lead Creator, Websdesigner and Video content Creator

We are looking for a hands-on, proactive and results-driven professional who can take ownership of lead management, website development and digital content creation.

This is a multi-skilled role where Lead Management is the primary responsibility, supported by website management and video/content creation.

1. Lead Management & Digital Marketing – Primary Responsibility

• Manage incoming leads from Google Ads, Facebook, Instagram and website enquiries
• Respond to new leads promptly and professionally
• Follow up leads through phone, WhatsApp, SMS and email
• Maintain regular follow-ups until leads are booked, converted or closed
• Update CRM with lead status, notes and next actions
• Track the complete journey from Lead → Contact → Appointment → Conversion
• Monitor lead quality and identify opportunities to improve conversion
• Work with Google Ads and Meta Ads (Facebook & Instagram)
• Monitor key campaign metrics including CPC, CPL, CTR, conversions and cost per acquisition
• Maintain and improve lead-management workflows and automations
• Provide regular reports on leads, appointments, conversions and campaign performance

2. Web Design & WordPress Management

• Design, develop and maintain WordPress websites
• Create professional and conversion-focused landing pages
• Update website content, images, videos, forms and banners
• Improve website layout, speed and user experience
• Basic SEO and Google Analytics knowledge
• Integrate website forms with CRM and lead-management systems
• Troubleshoot basic WordPress and website issues
• Ensure lead tracking and enquiry forms are working correctly

3. Video Content Creation & Social Media

• Create and edit professional Reels, Shorts and promotional videos
• Edit videos for Instagram, Facebook and YouTube
• Convert long-form videos into engaging short-form content
• Add captions, graphics, transitions, music and branding
• Create thumbnails and social media graphics
• Schedule and publish social media content
• Repurpose content across multiple digital platforms

Preferred tools: Adobe Premiere Pro, After Effects, Photoshop, Canva, CapCut or similar.

Skills & Experience

• Strong experience in lead management and lead conversion
• Practical knowledge of Google Ads and Meta Ads
• Experience with CRM and marketing automation systems
• Strong WordPress/web design skills
• Good video editing and content creation capabilities
• Understanding of SEO, Google Analytics and digital marketing
• Excellent written and spoken English
• Strong follow-up and communication skills
• Highly organised and able to manage multiple responsibilities
• Ability to work independently and take ownership of results

What We Are Looking For

We need someone who is genuinely hands-on and can personally:

Manage Leads → Follow Up → Convert → Manage CRM → Build & Update Websites → Create Content → Track Results

To Apply

Please provide:

1. Your updated resume
2. Details of your lead-management experience
3. Google Ads and Meta Ads experience
4. CRM platforms you have worked with