Lead Manager / Inside Sales Rep

Position Overview

The Lead Manager is the front line of our acquisition pipeline. You own every inbound and outbound lead from first contact through qualified appointment — and you’re measured on speed, conversion, and pipeline quality. This role exists because leads die in the gap between marketing and acquisitions. You close that gap.

This is a high-pace, high-accountability position built for someone who thrives on structured systems, daily metrics, and consistent execution. If you want a role where your effort directly drives revenue and you can see the scoreboard every day, this is it.

Key Responsibilities

1. Lead Response & Conversion

• Respond to all inbound leads quickly and convert interest into live conversations.
• Qualify prospects to determine fit, motivation, and readiness before passing to the acquisitions team.

2. Appointment Setting

• Set qualified appointments for acquisitions reps with complete context and clean handoffs.
• Ensure every appointment is properly documented and confirmed ahead of the meeting.

3. Pipeline & CRM Management

• Keep the CRM accurate and up to date — every lead has a status, a next step, and an owner.
• Follow up consistently across the pipeline to re-engage leads and prevent drop-off.

4. Performance & Reporting

• Hit daily and weekly activity targets — calls, contacts, appointments, and conversion rates.
• Come to pipeline reviews prepared with data, not stories.

Qualifications

Required Experience

• 1–3 years in inside sales, lead management, or appointment setting (real estate preferred, not required).
• Proven track record of hitting activity-based KPIs (calls/day, conversion rate, appointments set).
• Experience working in a CRM daily — logging activity, managing pipeline stages, running reports.

Skills & Competencies

• CRM proficiency (Salesforce, Podio, or similar) — you live in the system, not beside it.
• Strong phone presence — confident, empathetic, direct. Can build rapport quickly.
• Objection handling — navigates resistance without going off-script or getting defensive.
• Time management — juggles high call volume, consistent follow-up, and CRM accuracy without dropping balls.

Behavioral Expectations (How We Work)

We don’t have a poster on the wall. We have standards we hold each other to every day:

• Ownership — You own your pipeline, your numbers, and your mistakes. When something breaks, you fix it or flag it.
• Coachability — You take feedback in stride and apply it fast. Growth isn’t optional here.
• Clear Communication — No surprises. If something is at risk, we hear it from you first.
• Pace & Urgency — Speed-to-lead is a religion, not a suggestion. Every time.
• Integrity — Log the real numbers. Make the real calls. Trust is the foundation.
• Team-First — Clean appointments and complete handoffs set the whole team up to win.

This Role Is NOT for You If:

• You need to be reminded to follow up. Consistent outreach is the job.
• You take rejection personally. You’ll hear “no” dozens of times a day.
• You prefer flexibility over structure. This role runs on SOPs, scripts, and daily metrics.
• You avoid the phone. This is a phone-first role.
• You see CRM logging as busywork. If it’s not in the CRM, it didn’t happen.

What We Offer

Compensation & Rewards

• Starting salary of $45,000+ with bonuses. On-target earnings $50,000+
• Competitive base salary plus performance-based variable comp tied to appointments and pipeline conversion.
• Uncapped earning potential — the harder and smarter you work, the more you earn.

Growth & Development

• Weekly 1:1 coaching — call reviews, pipeline strategy, skill development.
• Clear career path into senior lead management, team lead, or acquisitions roles.

Work Environment

• Denver-based position with structured daily rhythm and systems that support execution.
• CRM, dialer, call recording, and lead routing tools that work — so you can focus on selling.

Impact & Legacy

• Every qualified appointment you set puts a family one step closer to solving their property situation.
• Your work directly drives company revenue and growth.

How to Apply

Send your resume along with a short note (3–5 sentences) on why you’re the right fit. Skip the genericcover letter — tell us what you’ve done, what you’re hungry for, and why this seat has your name on it.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Paid time off
• Work from home

Work Location: Remote