Lead Materials Coordinator

Leeds Office Full Time Job Summary The Lead Materials Coordinator will play a key role in supporting the logistics team and ensuring installations run smoothly. You'll work closely with engineers, supply chain partners and customers to coordinate materials, track deliveries, resolve issues and keep accurate information updated across our systems. You'll also support the wider team with training, guidance and day-to-day problem solving.

Key Responsibilities

• Provide daily support to the team, assisting with workload, answering queries and offer training to new and existing members of the team.
• Engage with engineers to ensure they have materials required for the daily installs.
• Track daily deliveries and ensure all engineers have the most up to date information when requested.
• Communicate daily with supply chain partners.
• Organise for any missing or damaged equipment to be reissued and delivered to site.
• Update ZUNO admin platform regularly to ensure all recommendations, costs, technical knowledge and information is being recorded for each job.
• Ensure the team is using admin effectively to gain information required.
• Liaise with customers where necessary to assist with any issues and ensure the smooth running of their install.
• Work alongside the manager to efficiently resolve any team issues.

About Zuno When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Benefits

• 30 days annual leave + bank holidays
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Paid 6 months maternity pay after a year of service
• Paid paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities
• Social events
• After probationary period

Zuno is the industry-leading platform powering seamless, custom branded installation experiences from start to finish.

We have powered...

• 200k installations since 2017
• 100k engineer visits per year
• 1m visitors towards the platform annually