Lead Media Engineer

About the role

We are looking for a Lead Media Engineer with strong experience in media workflows, transcoding, QC, and workflow orchestration. The role will configure and support end-to-end media pipelines, onboard new platforms/customers, and handle L2/L3 technical escalations.

Key responsibilities

• Design, configure, and support end-to-end media workflows.
• Manage asset management, work orders, content fulfilment, transcoding, and QC processes.
• Configure QC and transcoding profiles using tools such as Telestream Vantage, Telestream Qualify, and AWS MediaConvert.
• Support AWS media services including MediaConvert, Lambda, Step Functions, and messaging queues.
• Act as an L2/L3 escalation point for complex media workflow issues.
• Configure and troubleshoot workflow/orchestration platforms such as Polaris or similar tools.
• Support onboarding of new customers and platforms from scratch.
• Assist with platform integrations, migrations, and workflow improvements.
• Troubleshoot issues and provide technical guidance to support teams.

About you

• 5–7 years of experience in media engineering, media workflows, or related roles.
• Strong hands-on knowledge of media asset management, transcoding, QC, and content fulfilment.
• Experience with Telestream Vantage, Telestream Qualify, AWS MediaConvert, or equivalent tools.
• Experience designing and implementing end-to-end media workflows.
• Experience providing L2/L3 technical support and troubleshooting.
• Working knowledge of AWS MediaConvert, Lambda, Step Functions, and messaging queues.
• Experience with workflow/orchestration platforms such as Polaris or similar.
• Python or similar scripting experience is a plus.
• Experience with MAM/PAM platforms such as Iconik is an advantage.
• Experience in platform integration or migration is a plus.