Lead Mitigation Technician

The Lead Mitigation Technician is responsible for inspecting, estimating, and initiating water, mold, and fire damage restoration projects. This role requires strong technical knowledge, client-facing professionalism, and accurate documentation skills.

Key Responsibilities

• Inspect residential and commercial properties for water, mold, and fire damage
• Develop accurate scopes of work and cost estimates
• Meet with clients onsite to explain findings and recommended restoration services
• Assist clients with insurance claims and required documentation when applicable
• Obtain signed work authorizations and necessary paperwork
• Maintain detailed job notes, photos, and project documentation
• Coordinate with internal mitigation teams to ensure timely project execution
• Ensure compliance with industry standards, safety guidelines, and company protocols

Qualifications

• Strong knowledge of water, mold, and fire damage mitigation and restoration standards
• Experience in restoration, construction, or a related field preferred
• Experience with Dash, MICA, or Mitigate software is a plus
• IICRC certifications preferred but not required
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Comfortable working in the field and interacting with clients onsite

Education & Experience

• High school diploma or GED required
• Technical training in restoration, construction, or related field preferred
• 2+ years of restoration, mitigation, or related experience preferred

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to stand, bend, and move for extended periods
• Comfortable working in environments affected by fire, water, or mold damage

Compensation & Benefits

• Performance-based bonus and commission opportunities
• Company vehicle and fuel card provided
• IRA with company match
• PTO and health benefits

Additional Requirements

• Valid driver’s license with a clean driving record
• Background check required
• Ability to work flexible hours as needed
• Must be authorized to work in the United States

Pay: $25.00 - $31.00 per hour

Expected hours: 40.0 per week

Work Location: In person