Lead Network Operations Engineer (Cisco)

About the Role

We're looking for an experienced Senior Network Operations Engineer to support and maintain large-scale enterprise networks. You'll be responsible for incident resolution, root cause analysis, network changes, and ensuring high availability of critical Cisco network infrastructure.

Key Responsibilities

• Resolve network incidents and service requests.
• Perform root cause analysis and implement permanent fixes.
• Execute network configuration changes and upgrades.
• Troubleshoot routing, switching, and connectivity issues.
• Monitor and maintain enterprise network environments.
• Participate in an on-call rotation for after-hours support.

What We're Looking For

• 5-8+ years of Network Operations, NOC, or Network Engineering experience.

• Experience supporting large enterprise networks (500+ devices).

• Strong Cisco Routing & Switching expertise.

• Hands-on experience with:

  • OSPF, BGP, EIGRP
  • STP, VTP
  • TCP/IP and OSI Model
  • Packet capture and Wireshark analysis
  • Cisco IOS-XE devices

• Experience with network monitoring and ticketing tools.

Nice to Have

• CCNA and/or ITIL Certification.
• Cisco Wireless or Cisco ISE experience.
• TACACS and authentication/authorization knowledge.
• Experience supporting telecommunications networks.

Why Join Us?

• Work on large-scale enterprise Cisco environments.
• Exposure to advanced network technologies.
• Opportunity to solve complex network challenges.
• Collaborative and high-performing technical team.

Work Schedule: Rotating shifts and on-call support based on business requirements.