Lead Officer

Job Responsibilities

• Supervise and assign daily workload to workshop technicians.
• Monitor repair quality, productivity, efficiency, and compliance with workshop standards.
• Provide technical support and handle complex vehicle repair concerns.
• Conduct quality checks and ensure repairs are completed without backjobs.
• Monitor workshop tools, equipment, housekeeping, and safety compliance.
• Lead and coach technicians and address performance or operational concerns.
• Prepare and monitor required performance and operational reports.

Qualifications

• Graduate of an Automotive Vocational Course.
• At least 3 years of relevant work experience, with 1 year in a supervisory capacity.
• With NC II Certification.
• Must be a Professional Driver’s License holder (1 & 2).
• Strong knowledge and skills in vehicle diagnosis, repair, and preventive maintenance.
• With leadership, problem-solving, communication, and team management skills.
• Computer literate and willing to work in a fast-paced workshop environment.