Lead - Operations and Service

Location Name: Pune Corporate Office - Mantri

Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties And Responsibilities To Ensure SLA Delivery for each process - To ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service to Sales Numbers- To ensure all cash management services at the branch are delivered- Achieve

Required Qualifications And Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.