Lead Operations Engineer

FILINVEST COMPANY: COUNTRYWIDE WATER SERVICES, Inc (CWSI)

WORKING SCHEDULE: MONDAY-FRIDAY (8:00 AM - 5:48 PM)

**OFFICE LOCATION:**TANZA, CAVITE

**EMPLOYMENT TYPE:**PROBATIONARY

JOB DESCRIPTION:

1. WATER QUALITY and WATER QUALITY COMPLIANCE

• Ensure potable water quality standards according to PNSDW 2017 at all time.
• Monthly water sampling for Microbiological test and Twice a year (January and July) Phy-Chem Test.
• Monthly application of Certificate of Potability.
• Monthly posting of water test results and COPs in the shared folder.
• Monitoring and scheduling of water tank cleaning, once or twice a year as required.

2. WATER AVAILABILITY & NRW MANAGEMENT

• Maintain a 24/7 water supply within the project
• Maintain a non-revenue water lower than 20% as required by NWRB
• Coordinate any untoward incident that may cause water interruption.
• Coordinate any scheduled or unscheduled activity that may affect the water supply.
• To lead on any minor and major emergency pipeline repair and to all electro-mechanical concerns.
• Daily monitoring of water levels in the storage tank(s), production volume, and electrical readings on the controls.
• To lead in basic leak detection and immediate repair.
• To initiate NRW Management planning to reduce NRW.
• In-charge of meter replacement process whether defective meters or meter replacement program.
• Maintain inventory of materials for meter installation/replacement, water distribution line repairs, and other pipeline repairs.

3. METER READING AND BILLING

• To lead in the water meter reading and billing process.
• To monitor the meter reading process using the program / application provided.
• In-charge of assigning personnel to do the meter reading.
• In-charge in securing and assigning the needed gadgets for meter reading.

4. CUSTOMER SERVICE

• Response to customer service complaint tickets according to SLA's.
• Maintain a passing CSAT score.

5. ADMINISTRATIVE

• Participate in all company related activities and trainings as required.
• Regular submission of reports required by your role.
• Participate in the annual budget planning.
• Attend to meetings, hearings, seminars, and inspection required by LGU and government agencies, and other entries.
• Prepare any necessary documents pertaining to payment for electricity, bulk supply, contractors' billings that are related to project activities.

QUALIFICATIONS:

• Graduate of any Engineering course, preferably Civil Engineering, Mechanical Engineering, Electrical Engineering, Environmental Engineering, or Sanitary Engineering.

• Preferably a Licensed Engineer.

• With relevant experience or background in water systems operations and maintenance.

• With 3–5 years of relevant experience in water systems operations and maintenance.