Lead Optician

PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay

Transparency Act, BNHC provides reasonable pay range for each posted

position. Actual compensation will be based on multiple factors such as

relevant experience, education and training to determine offered rates.

This range represents the organization's good faith estimate of the

possible compensation at the time of posting. POSITION SUMMARY: The Lead

Optician supervises optical services at Brockton Neighborhood Health

Center working with the Director of the Eye Services. The Lead Optician

oversees all aspects of this service with approval of the Director where

required. RESPONSIBILITIES: Manage and operate the optical services at

BNHC, including eyeglass fitting, selling, dispensing and adjusting.

Maintain accurate frame, lens & optical supplies inventory and financial

records. Take a formal inventory at least twice per year. Collect and

maintain accurate patient financial, insurance and demographic

information related to the provision of optical goods, using Epic and

Flexsys software systems. Collaborate with the health center's billing

and fiscal offices to assure the flow of information needed for third

party billing for eyeglasses. Manage all Optical services personnel in

collaboration with the Director of Eye Services, including performance

evaluations, orientation, disciplinary action and hiring. Provides

direction to staff to ensure policies and procedures are followed. Keeps

optical staff informed of health center issues and events. Act as a

Mentor to staff Optician Apprentice(s) in collaboration with Director of

Eye Services and Staff Optometrists, coordinating MA State required

activities and oversee on the job apprentice training.