Lead Patient Access Representative

• Location: Wichita, KS
• Facility: Via Christi Clinic
• Department: Revenue Cycle Management
• Schedule: Day Shift l Full-time, 40 hours weekly, Mon-Fri, 8:00am-5:00pm

Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University..

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

• Lead and support daily team operations by creating efficient staff schedules and managing essential department resources to promote a smooth, collaborative workflow.

• Serve as a compassionate guide for patients and care providers, verifying insurance coverage, clearly explaining financial responsibilities, addressing insurance coverage details, and proactively communicating any coverage adjustments.

• Stay ahead of industry updates by monitoring insurance policy changes and sharing timely guidance to empower your team with the latest information.

Education:

• High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.

Additional Preferences:

• Prior experience in patient access, registration or healthcare revenue cycle operations.
• Demonstrated leadership or supervisory experience in a clinical or ambulatory care setting.
• Strong working knowledge of medical terminology, insurance verification and pre-authorization procedures.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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