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Job Title:

Lead Patient Access Tech

Cost Center:

GPPN Registration

Job Description:

The Lead Patient Access Tech is responsible for acting as a lead in the area. This includes training of Patient Access Techs, acting as department resource for complex issues, assisting with staffing and scheduling, and serving as a department liaison with other departments. This position is also responsible for the performance of actual patient registration duties.

Minimum Qualifications

• Must be at least 17 years old and currently enrolled in high school or an equivalent educational program.

Work Environment

• Shared office setting.
• Exposure to noise.
• Frequent use of computer, telephone, copier and scanner.

Physical Demands

• Sit constantly.
• Stand/walk frequently.
• Lift floor to waist height 30 pounds occasionally; waist to waist 25 pounds occasionally; waist to overhead 20 pounds occasionally. And carry 10 pounds up to 25 feet occasionally.
• Reach overhead frequently standing and turn reaching shoulder height while sitting frequently.
• Fine motor coordination within normal limits for age and gender.
• Constant computer use.
• Visual acuity within normal limits.

Essential Functions

• Maintains a thorough understanding of the Registration modules in the Hospital Information System and Document Imaging System in order to pre-register and register patients and well as being able to correct or update database to reflect changes in patient status, patient transfer, newborn admissions, and discharges. After six months of employment, maintains a minimum accuracy rate of at least 99%.
• Ability to interpret insurance information and insurance cards.
• Demonstrates proper use of software applications to carry out duties. This would include the chart repository, and order repository.
• Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System.
• Ability to check patient insurance eligibility, though websites.
• Ability to complete a patient financial screening, to facilitate patient's needs, and financial reimbursement.
• Ability to work in all registration areas if needed.
• Must maintain knowledge of current industry best practice procedures and industry pertinent information.  Coordinates all employee training and onboarding within respective area.

Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other. As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community. Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.