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Lead, People

BJAK

Lead, People

Skills

Process ImprovementCompliance

12 days ago

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Important information


Contract type:

Permanent

Location:

Malaysia

Work mode:

Hybrid

Published on:

12 October 2026

What they need


About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations.

Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things.

About the Role

You will lead HR Operations for ActAI's global team.

You will own the operational foundation that supports employees across multiple countries, ensuring HR processes are accurate, compliant, and scalable as the company grows.

This is a hands-on role. You will build and improve HR processes, manage global HR operations, and work with local partners and vendors to ensure a consistent employee experience across different markets.

What You Will Be Doing

  • Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding
  • Build and improve HR processes, policies, and SOPs that can scale across multiple countries
  • Oversee global HR systems, employee records, reporting, and data governance
  • Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
  • Ensure HR operations remain accurate, compliant, and audit-ready across all locations
  • Improve operational efficiency through process redesign, automation, and system improvements
  • Lead and develop the HR Operations function while partnering with leadership to support global expansion

What You Will Need

  • 7+ years of experience in HR Operations, People Operations, or HR Administration
  • Experience supporting employees across multiple countries or regions
  • Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance
  • Experience building and improving HR processes in a fast-growing company
  • Strong operational mindset with high attention to detail
  • Comfortable balancing hands-on execution with process improvement
  • Strong communication and stakeholder management skills
  • Ability to work across different countries, cultures, and time zones

Location

This is a hybrid role. You are expected to work from our local office at least 3 days per week, with the remaining days offering flexibility to work remotely.

Candidates should be based in, or able to work from, the location where the role is advertised.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

Our process is designed to move fast:

  1. Online assessment or practical task

  2. Role-specific interview

  3. CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

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