Lead Platform Systems Admin- Application Infrastructure & DevOps

Job Summary

BMC IT is seeking a Lead Platform System Admin with deep expertise in Application Infrastructure Architecture, DevOps, and Enterprise Operations. This role is responsible for designing, deploying, and supporting highly available, secure, and scalable application platforms across hybrid cloud environments (On Prem, SaaS, PaaS).

The ideal candidate has strong hands on technical capabilities, experience leading enterprise scale production environments, and a proven track record of improving system resilience, automation, and operational efficiency.

Responsibilities

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Manage and support production application environments, ensuring high availability, performance, scalability, and security.
• Lead incident management, problem resolution, and root cause analysis (RCA) for critical production issues.
• Design and maintain application infrastructure architectures across hybrid cloud platforms.
• Enforce IT governance, security policies, and compliance standards for applications and infrastructure.
• Implement DevOps and DevSecOps practices, including CI/CD, automation, security analysis, remediation and integration.
• Reduce MTTR and outage windows through automation, proactive monitoring, and observability solutions.
• Collaborate with application, network, security, and platform teams to troubleshoot and assess business impact.
• Drive continuous improvement initiatives for application upgrades, patching, and infrastructure optimization.
• Provide technical leadership, stakeholder communication, and cross team coordination.
• Participate in 24x7 on call rotations as required.

Requirements

• Bachelor's degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).
• 6+ years of experience in the below skills :-
• Application Infrastructure Design
• DevOps / DevSecOps
• Enterprise IT Operations
• Proven experience in large-scale enterprise environments.
• Application Infrastructure Architecture (Hybrid: On-Prem, SaaS, PaaS)
• Operating Systems: Linux, Windows, AIX
• Cloud Platforms: AWS ; Azure
• Cloud Platforms: Familiarity with AWS, and/or Azure for scalable AI implementation
• Agentic AI & RAG: Designing autonomous agent systems and Retrieval-Augmented Generation (RAG) pipelines. Microsoft Power Platform and Co-pilot experience preferred.
• MLOps/AIOps: Skills in automating, managing, and monitoring AI agents, pipelines and agent security.
• Containerization & Orchestration: Kubernetes, JFrog
• CI/CD & Automation:
• Jenkins, GitHub Actions
• Control-M, Ansible
• Terraform, Python, Shell Scripting
• Incident, Change, and Problem Management
• Remedy or equivalent ITSM platforms

Nice-to-have skills

• Identity & Access Management: Okta SSO, LDAP, Active Directory
• Testing Tools: Postman, ReadyAPI, SmartBear TestComplete
• Integration Technologies: webMethods EAI, webMethods API
• Monitoring & Observability: Experience with enterprise disaster recovery planning and execution