Lead Plumbing Technician

Lead Plumbing Technician

Quality Service Company, LLC
Florence, SC | Pee Dee Area

Pay: $25.00 - $32.00 per hour, based on experience

Quality Service Company is looking for an experienced Lead Plumbing Technician to join our growing service team. We're looking for a skilled plumber who can confidently diagnose problems, perform quality repairs and installations, communicate well with customers, and provide guidance to less-experienced technicians when needed.

Since 2003, Quality Service Company has served homeowners and businesses throughout Florence and the Pee Dee area. We are a locally owned company committed to quality workmanship, dependable service, and providing our employees with stable, year-round career opportunities.

What You'll Do

As a Lead Plumbing Technician, you'll handle residential and light commercial plumbing service calls while helping set the standard for workmanship and customer service in the field.

Responsibilities include:

• Diagnose and repair residential and light commercial plumbing problems
• Troubleshoot leaks, drainage issues, water pressure problems, and fixture failures
• Repair and replace faucets, toilets, sinks, disposals, valves, piping, and other plumbing components
• Install and service traditional and tankless water heaters
• Perform water and drain line repairs and replacements
• Complete plumbing work associated with remodels, renovations, and additions
• Provide customers with clear explanations of plumbing problems and recommended solutions
• Assist with complex service calls and technical troubleshooting
• Help train and mentor apprentice and junior plumbing technicians
• Ensure work complies with applicable plumbing codes and company standards
• Maintain accurate service records, job notes, and material documentation
• Keep company vehicles, tools, and equipment clean and properly maintained
• Follow OSHA requirements and company safety procedures
• Work closely with office staff to ensure excellent customer service from start to finish

Qualifications

• Minimum of 3 years of residential and/or light commercial plumbing experience
• Strong plumbing troubleshooting and diagnostic skills
• Valid driver's license with an insurable driving record
• Ability to work independently and manage service calls from diagnosis through completion
• Strong customer service and communication skills
• Knowledge of plumbing codes and industry-standard repair practices
• Ability to assist and mentor less-experienced technicians
• Dependable, organized, and committed to quality workmanship
• ServiceTitan experience preferred
• Ability to pass required pre-employment background and drug screening

Preferred Experience

• Residential plumbing service and repair
• Water heater installation and service
• Tankless water heaters
• Drain and sewer troubleshooting
• Water line repairs
• Fixture installation and replacement
• Leak detection
• Repiping projects
• Remodel and renovation plumbing
• Light commercial plumbing
• Permitting and inspection coordination

Benefits

• Health Insurance
• 401(k) with Company Match
• Paid Time Off
• Seven Paid Holidays
• Company Vehicle
• Company Phone
• Uniforms Provided
• Company-Paid Life Insurance
• Flexible Scheduling
• Paid Technical and Safety Training
• Stable, Year-Round Employment

Why Join Quality Service Company?

At Quality Service Company, experienced technicians are trusted to use their skills, solve problems, and take care of customers the right way. We provide steady work, quality tools and equipment, ongoing training, and opportunities to continue advancing your career.

If you're an experienced plumber who takes pride in your work and enjoys helping customers solve problems, we encourage you to apply.

Please do not call or visit our office regarding this position. All applicants must apply online.