Lead Practice Support Specialist

Summary The Lead Practice Support Specialist (LPSS) will lead an elite team comprised of individuals who are well trained in the efficient operation of physician practices and who exemplify Mercy philosophy and core values. The LPSS will be responsible for managing the assignment schedule for the team, will participate in recruitment and training of new team members, and will ensure team compliance with continuing education requirements. The LPSS will also provide support in times of short or extended absences throughout the Physician Enterprise (and across multiple specialties). The LPSS will also provide support in the PE administrative offices and on special projects when needed. The LPSS will be ready, willing, and able to travel on a moment’s notice to practices around the metropolitan area. The LPSS will be comfortable and confident working in a fast paced and changing environment.

Requirements Education and Work Experience:

• High School Diploma or GED
• A minimum of 5 years of experience in a medical office setting with leadership experience preferred

License Requirements

• N/A

Certification Requirements

• CPR certification preferred

Age Specific Care Provided For

• Adolescents
• Adults
• Geriatrics

Knowledge, Skills And Abilities Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Other Requirements

• Requires travel to practice locations.

Min USD $26.13/Hr.

Max USD $43.11/Hr.

Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.